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25/10/2006 OUR TEAM OF STAFF Within the organizational structure of APLEIN INGENIEROS, S.A. we would like to highlight two activities that on many occasions remain anonymous, namely our Operations Dept. and our Customer Service Dept. Rosana Blázquez (Head of Operations). 
“It is a source of satisfaction to know that customers all over the world have trusted our company, and continue to trust it, to carry out their projects. It takes a lot of effort, but our well-prepared and highly committed team, with its high technical standard, sorts out the details of each demand made of it and manages to meet the customer’s needs, which is also great for our professional and personal wellbeing. The staff in the Operations Department works closely with the company’s other departments and together we form a unit able to stretch out when necessary, which all contributes to the growth of Aplein Ingenieros as regards both the company and its staff. All of us who work in Aplein Ingenieros form a team with the necessary strength to take our company onwards and upwards professionally and personally, as is required in such a competitive world.” Juan Carlos Ruiz (Head of Customer Service).  “Our aim is not only to provide responses, technical services and maintenance contracts as direct customer service but also to evaluate our activity according to our ISO 9001 quality system so as to improve the services we offer. We are also in charge of managing all the guarantees issued by our three divisions, and giving high-quality technical support to our customers. Every project, every service is a new challenge and is treated in a totally personalized way, with utmost care. Offering guarantees of quality and technology and seeing the results as set out in the attached chart fills us with pride, since they reflect out customers’ satisfaction with our work.” HOW OUR CUSTOMERS SAW US IN 2005 SERVICE SUPPORTED. 
REPAIRS INSTALLATIONS AND COMMISSIONING.  COURSES SUPPORTED.  TECHNICAL SUPPORT.  More news |
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